Refund Policy

Effective Date: 15-Feb-2026

  • 1. Nature of Services
  • Prashnottari APP provides digital educational content in the form of MCQ-based quizzes, mock tests, and learning materials through subscription-based access. As the services are digital and instantly accessible upon successful payment, refunds are subject to the conditions mentioned below.
  • 2. Subscription Plans
  • offer multiple subscription plans, including:
    • Monthly Plans
    • Quarterly Plans
    • 6-Month Plans
    • Annual (1-Year) Plans
  • Refund eligibility depends on the duration of the subscription purchased.
  • 3. No Questions Asked Refund (Applicable for Long-Term Plans Only)
  • We offer a “No Questions Asked” refund policy within 21 days of purchase, subject to the following conditions:
  • ✅ Eligible for Refund:
    • 6-Month Subscription Plan
    • 1-Year (Annual) Subscription Plan
  • Refund requests must be made within 21 days from the date of subscriptionpurchase.
  • ❌ Not Eligible for Refund:
    • Monthly subscription plans
    • Short-term plans (less than 6 months)
    • Promotional or discounted offers
    • Renewals of existing subscriptions
  • No refund will be provided once the 21-day refund window has expired.
  • 4. Refund After 21 Days
  • No refund will be provided for any subscription plan after the completion of 21 days from the purchase date.
  • 5. Subscription Cancellation
  • Users may cancel their subscription at any time through their account settings. However:
    • Cancellation does not automatically entitle the user to a refund.
    • Access will continue until the end of the current subscription period.
  • Use of promotional coupon codes, referral discounts, introductory offers, or special pricing shall not entitle the user to any additional refund beyond the amount actually paid by the user.
  • 6. Refund Process
  • To request a refund, users must contact us within 21 days of purchase at:
  • 📧 Email: ask@prashnottari.in
  • Subject Line: Refund Request – [Registered Mobile Number]
  • Include:
  • Registered mobile/email ID / Full Name
  • Transaction ID
  • Date of purchase
  • Reason for refund [Optional]
  • Approved refunds will be processed within 7 business days and are expected to be credited to the original payment method within 10 business days from the date of approval.
  • 7. Changes to This Policy
  • We reserve the right to modify this Refund Policy at any time. Changes will be updated on this page with a revised effective date.
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